Three Clues to Finding the Right IT Outsourcing Partner
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What Motivates IT Outsourcing Providers – and Three Clues to Finding the Right One

Dec 09, 2019

IT outsourcers can help businesses efficiently manage basic IT services as well as lay the groundwork for transitioning to new digital platforms. But finding the right partner can be tricky. We offer some clues.

Joe Rock
Joe
Rock
Joe Rock
Joe Rock

Solution Engineer, specializes in delivering technology and process solutions that align with customer requirements. Areas of expertise include IT Services and Service Management, IT Strategy, ITIL and all aspects of Device Lifecycle Management.

Our business leaders and subject matter experts share their observations and experiences so you can stay on top of industry trends.

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Fuel Monitoring
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Edge Intelligence and Fuel Monitoring: Four Keys to an Effective Solution

Lucian-Calugaru
Lucian Calugaru
Dec 20, 2019

Business Development Manager, specializes in developing and delivering global network design, implementation and advanced engineering solutions that align to customer requirements. His areas of expertise include UCaaS, IPT, QoS and Private IP,MPLS solutions.

Contact Center to redefine customer experiences
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Call Center Outsourcing: Five Factors to Consider

Alex Kozlov
Alex Kozlov
Nov 22, 2019

Director of Content, has 25+ years of experience in journalism, communications and media relations, specializing in strategic content development and distribution through a variety of channels. Alex works with subject matter experts to develop articles, blogs and white papers on a variety of topics, including emerging trends in Digital Transformation, Internet of Things, Robotic Process Automation, Artificial Intelligence and cognitive applications, as well as market trends and technology innovations in banking, retail, utilities and other industries.

smart tools and contact center metrics
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Smart Tools, Contact Center Metrics and Business Value – Time for a Rethink

Alex Kozlov
Alex Kozlov
Nov 22, 2019

Director of Content, has 25+ years of experience in journalism, communications and media relations, specializing in strategic content development and distribution through a variety of channels. Alex works with subject matter experts to develop articles, blogs and white papers on a variety of topics, including emerging trends in Digital Transformation, Internet of Things, Robotic Process Automation, Artificial Intelligence and cognitive applications, as well as market trends and technology innovations in banking, retail, utilities and other industries.

Small businesses can stand toe-to-toe with their larger competitors
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Three Ways to Make Your Small Business Bigger

Eljohn Macaranas
Eljohn  Macaranas
Nov 05, 2019

Digital Content Creator, former long-suffering copy editor, his specialties include email marketing, social media captions, video scripting with the occasional blogging here and there. Eljohn takes emerging trends and topics in the Tech industry and transforms them into consumable human narratives.

Digital Transformation is creating fundamentally new operational models
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CMOs and Digital Transformation: How We Can Lead

Camila Casale
Camila Casale
Nov 01, 2019

Chief Marketing Officer at Claro Enterprise Solutions, has over 15 years of experience in the Tech industry. Her areas of expertise include portfolio creation, new business development, talent acquisition, consultative selling and relationship management. She publishes frequently on a variety of topics related to marketing and technology, and is active in a number of professional organizations and mentoring initiatives.

cybersecurity for mid-sized organizations
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Cybersecurity for Mid-Sized Organizations: One Size Does Not Fit All

Horacio Ballinas
Oct 29, 2019

Product Manager, areas of expertise include Cybersecurity, Networking, Internet of Things, Data Analytics and Machine Learning. Over twenty years of experience in Enterprise Business Sales, Business Development and Product Management.

The zero trust approach to enterprise security
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Beginning the Zero Trust Journey with Software-Defined Perimeter Security

Horacio Ballinas
Sep 05, 2019

Product Manager, areas of expertise include Cybersecurity, Networking, Internet of Things, Data Analytics and Machine Learning. Over twenty years of experience in Enterprise Business Sales, Business Development and Product Management.

"By leveraging our technology and business legacy, we can assume a leadership role in driving truly connected digital enablement." By Jorge Rodriguez